IROAD NEWS

回收計劃已完畢 Recall service has ended.

回收計劃通知 (RECALL SERVICE NOTICE)-我們將會進行V9回收計劃 (We will provide V9s2 recall service)

回收計劃已完畢 Recall service has ended..

Thank you for choosing IROAD products.

POSIS IROAD has determined that a number of IROAD V9s2 dash camera devices may experience blurry footage recording. This affects devices within a limited serial number range that were manufactured between July 2016 and February 2017.
If you have experienced this issue, please check with the serial number as follows to see if the device is eligible for a free-of-charge replacement and a one-year warranty extension.
Serial number beginning with: 1671 / 1677 / 167F / 167N / 1689 / 168K / 168T / 1699 / 16A1 / 16A9 / 16AK / 16AP / 16BN / 16C2 / 16C9 / 1712 / 1719 / 171K / 1721 / 1723 / 1728 / 1729 / 172N

We will only accept HK authorized product, please prepare your certified warranty card or proof of purchase. If customers are not able to show appropriate proof of purchase from authorized IROAD seller in Hong Kong, replacement and Warranty extension will be denied.
If you have already replaced your faulty device, please visit our HK service center in order to get a warranty extension card.

Please confirm the recall schedule as follow :
Recall service starting date (planned) : 14 November, 2017
Reservation site open (planned) : 6th of November
Reservation Notice : Official homepage(www.iroahk.com)
Facebook Page(www.facebook.com/IROAD-HK-1442839475814232)

If there are any changes to the Recall service schedule, we will notify you again in advance at our homepage (www.iroadhk.com)
Thank you for your patient and supporting IROAD

回收計劃已完畢 Recall service has ended.

多謝您選擇IROAD的產品。 POSIS IROAD已確定有少數 IROAD V9S2 行車記錄儀可能會出現模糊錄影現象。此現象只會影響在2016 年 7 月至 2017 年 2 月間製造的裝置。

如果您遇到此現象,請檢查行車記錄儀上的編號,查看您的 IROAD V9S2是否符合免費更換及延長一年保養期的資格。

機身編號的頭3個字: 1671 / 1677 / 167F / 167N / 1689 / 168K / 168T / 1699 / 16A1 / 16A9 / 16AK / 16AP / 16BN / 16C2 / 16C9 / 1712 / 1719 / 171K / 1721 / 1723 / 1728 / 1729 / 172N

我們只接受香港授權的產品,請準備您的保養卡或購買證明。如果沒能從IROAD授權的香港銷售商那裡獲得適當的購買證明,產品則將不予更換和保修延期。

對於受此問題影響的顧客,而又曾經更換過圖像傳感器及/或行車記錄儀,請到POSIS IROAD的服務中心以領取延長一年的保養卡。

產品回收時間表如下
回收服務開始日期:11月14日
網上預約開放日期:11月6日
預約網站:官方網頁(www.iroahk.com
Facebook頁面(www.facebook.com/IROAD-HK-1442839475814232

回收服務時間表如果有任何改變,我們會再次在主頁(www.iroadhk.com)通知您
感謝您的耐心和支持IROAD

回收計劃已完畢 Recall service has ended.

Warning – recall / 重要通知(回收)

There is a problem with the IROAD V9S2 lens which could cause burry issue.
When the lens in the dash camera is being used for a long time under heat, air from the outside environment would infiltrate into the lens which create water vapor as the same time and causes burry issue and result in poor image quality.

重要通知(回收)
IROAD V9S2鏡頭中有些缺陷。
當在相機在炎熱的環境下連續使用,由於外部空氣流入而產生引水蒸氣。因此導致鏡頭模糊。

Product serial  – recall / 產品編號(回收)

For all IROAD V9S2 products which were manufactured from July 2016 to February 2017 are affected by the same issue.
[Recall corresponding serial number] The first three digits of the 13-digit serial number

1671 / 1677 / 167F / 167N / 1689 / 168K / 168T / 1699 / 16A1 / 16A9 / 16AK / 16AP / 16BN / 16C2 / 16C9 / 1712 / 1719 / 171K / 1721 / 1723 / 1728 / 1729 / 172N


[How to check the serial number]
IROAD V9-S2, Check the bottom at the back of the product


從2016年7月至2017年2月製造的IROAD V9S2產品有一些問題。
[回收產品相應序列號] 13位數序列號的前三位數字

1671 / 1677 / 167F / 167N / 1689 / 168K / 168T / 1699 / 16A1 / 16A9 / 16AK / 16AP / 16BN / 16C2 / 16C9 / 1712 / 1719 / 171K / 1721 / 1723 / 1728 / 1729 / 172N


[如何檢查序列號]
IROAD V9S2,檢查產品背面的底部。